Swaddle Wrap | Koala Hugs™️ | Island Dreams

$54.95


Ships within 24 hrs | Delivery Info

FREE SHIPPING ON ORDERS OVER $200

Click & Collect Available. Pick up from Cromer, NSW 2099

Your order will be dispatched within 24 hours or NEXT BUSINESS DAY (excluding personalised items) delivery information page

All orders are shipped from our SYDNEY warehouse.

Standard Post = from $8.90 / 2-8 Business Days

Express Post = from $12.90 / 1-3 Business Days

Returns Policy

Here at Bespoke Baby, we want all our customers to love their purchases and be 100% satisfied.

Bespoke Baby has a strict 14 day returns policy, from the date your parcel was received. 

All SALE / CLEARANCE ITEMS are final sales. Please choose carefully as there are no refunds, or exchanges for items purchased from our SALE / CLEARANCE section.

Returns, Exchanges & Change of Mind

If you would like to exchange your product that is purchased outside a sale event, you will need to return the unwanted item, in new condition, unwashed, unused, tags still on. Upon receipt of the unwanted item, we will provide you with a credit note & discounted shipping of $5. 

If you would like to return a Bespoke Baby product because you have changed your mind, we will happily assist with providing a store credit for the cost of the items (excl. shipping costs).  

Unfortunately CUSTOMISED items or MADE TO ORDER items can not be returned or exchanged due to change of mind or wrong size ordered. 

This includes all nursery prints and baby gift boxes, hampers and nappy cakes.

Faulty / Damaged Items

If any of our products are faulty or damaged, we will happily replace them or offer a refund. You must notify us by emailing hello@bespokebaby.com.au advising us of the issue within 14 days of receiving the item.

We will provide you instructions on how to return the item to us. We may request images of the faulty or damaged item be sent prior to issuing replied paid details.

Bespoke Baby must receive the faulty or damaged product before we apply a refund, credit or exchange. 

Please note, your returned item must meet the following conditions:

  • Goods must be in their original condition – unused, unwashed and with all tags attached.
  • You must notify us by email hello@bespokebaby.com.au advising reason for return and if you’re seeking a credit note or exchange. If requesting an exchange, please specify which product/s you would like as a replacement in your email. You will be provided a return postal address. 
  • We encourage you to look at the size charts available. The customer will need to post the items for exchange to us and we will send the replacement item back to you once original item has been checked.

We take care in packaging up our gifts to ensure the items inside the box are not damaged during the courier and Australia Post handling. Unfortunately sometimes the outer box can appear damaged however our careful packaging means it is unlikely the inside items are damaged. If your return is about the outer packaging being damaged, please contact us or send photos of the outer box to hello@bespokebaby.com.au

* In order to receive a credit note you will be required to register as a returning customer. The credit note will be applied to your login for use within 24 months from the issue date.

Got a question?

We are here to help. Talk to a real person or email us


HELLO!
There's a number of ways you can get in contact with us.
Our friendly customer service team are happy to help,

give them a call on 1300 33 BABY (1300 332 229)

You can use the below form or email us directly at hello@bespokebaby.com.au
Our warehouse address is Fraser rise, 3336 - Melbourne, Victoria.

Warehouse Open Hours

Monday: 9:30am - 5pm
Tuesday:  9:30am - 5pm
Wednesday:  9:30am - 5pm
Thursday:  9:30am - 5pm
Friday:  9:30am - 2:30pm
Saturday: CLOSED
Sunday: CLOSED

 

The Koala Hugs is a clever reinvention of the traditional square swaddle blanket designed to give newborn babies and their parents the long, deep restful sleep they need in those crazy early days.

It's design is based on a method of baby wrapping used by many midwives and maternity hospitals. The Koala Hugs swaddle blanket is made from soft, breathable cotton and features hidden inner pockets that gently cocoon your baby’s arms to continuously calm their startle reflex and keep wriggly hands from escaping the swaddle while they sleep.

How it helps parents and care-givers:

  • Guarantees a perfect and inescapable wrap every time.
  • Removes the guesswork of complicated baby wrapping.
  • Removes the need for tight wrapping that can do more harm to your baby's physical development.
  • Offers flexible ways of wrapping - arms across chest, arms up or down.
  • Generously sized (120cm x 120cm) for a hip-friendly comfortable wrap.
  • Accommodates a hip dysplasia hip brace, rhino brace or spica cast. 

Koala Hugs provides the secure, womb-like sensation that new babies love to help them relax into a deep and restful sleep giving your baby a long and restful sleep that they need for healthy growth and development.

It's the only swaddle wrap that is truly houdini-proof.

Important Safety Point: Koala Hugs is recommended for babies from birth. Babies should no longer be swaddled once they show signs of starting to roll or when swaddling is no longer effective.

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Baby Loves Sleep

Swaddle Wrap | Koala Hugs™️ | Island Dreams

$54.95

The Koala Hugs is a clever reinvention of the traditional square swaddle blanket designed to give newborn babies and their parents the long, deep restful sleep they need in those crazy early days.

It's design is based on a method of baby wrapping used by many midwives and maternity hospitals. The Koala Hugs swaddle blanket is made from soft, breathable cotton and features hidden inner pockets that gently cocoon your baby’s arms to continuously calm their startle reflex and keep wriggly hands from escaping the swaddle while they sleep.

How it helps parents and care-givers:

Koala Hugs provides the secure, womb-like sensation that new babies love to help them relax into a deep and restful sleep giving your baby a long and restful sleep that they need for healthy growth and development.

It's the only swaddle wrap that is truly houdini-proof.

Important Safety Point: Koala Hugs is recommended for babies from birth. Babies should no longer be swaddled once they show signs of starting to roll or when swaddling is no longer effective.

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