Delivery - Bespoke Baby Gifts

Delivery

ORDER PROCESSING AND DELIVERY TIME-FRAMES

Kindly note that order processing time varies from product to product so please make sure you read the following delivery information carefully before placing your order. You will be notified via email when your order has been dispatched along with a tracking number.

We use a combination of Fastway Couriers, Sendle, Couriers Please and Australia Post to deliver your items. For all GIFT BOXES and NAPPY CAKES we require a SIGNATURE ON DELIVERY. The delivery postcode will determine which service we use, you will always receive a tracking number.

**Australia Post and our chosen Courier Companies are experiencing delays in delivering parcels. This is across the board, we are in regular contact with them chasing parcels that are late however they are giving us limited information. This is happening across Australia and unfortunately out of our hands. Please be patient and allow extra time for delivery. Best thing to do is get your order in early and allow extra time for it to be delivered.**

Service

Delivery Time-frame

Cost

FLAT RATE

1-7 business days to metro areas, longer for regional and remote areas

Between $7.90 - $12.90 

(size and weight or your order determine price applied. e.g 1 piece of clothing verse 1 piece of large framed wall art)

Express Post

**CURRENTLY NOT AVAILABLE**

Australia Post has temporarily suspended their next day guarantee therefore we are not offering this service at the moment.

Australia Post Express Post delivery zones

Between $12.95 - $22.90

(Please check your delivery postcode is with in the express post zones. Size and weight or your order determine price applied. e.g 1 piece of clothing verse 1 piece of large framed wall art)


WEEKEND PICK UP
available. We are located in the Sydney suburb of Dee Why, NSW, 2099. Please contact us on 1300 332 229 or hello@bespokebaby.com.au to confirm pick up address and date.

INTERNATIONAL SHIPPING

A flat rate of AUD $25 applies to all other international orders.

All orders are sent using Pack and Track International, a traceable international air mail parcel delivery service. Please allow 3-10 business days for your order to be delivered once it has been dispatched.

BABY GIFT BOXES and NAPPY CAKES

All of our baby boxes  and nappy cakes are handmade to order carefully hand-packed and sent via courier service to major metropolitan areas or via eParcel Post to regional and remote areas. We will dispatch your order within 24 hours of receiving payment.  

NURSERY WALL ART

Our nursery wall art and framed prints are printed in Australia. To guarantee supreme quality we use state-of-the-art professional printers. Please allow 2-3 days for print only orders and 2-5 days for framed print orders + delivery time 

For any delivery enquiries please contact hello@bespokebaby.com.au